Privacy Policy

johnnycheap.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by johnnycheap.com. This Privacy Policy applies to our website, johnnycheap.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

For this Privacy Policy:

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to johnnycheap.com that is responsible for your information under this Privacy Policy.
  • Country: The country where johnnycheap.com or the owners/founders of johnnycheap.com are based.
  • Customer: Refers to the company, organization, or person that signs up to use the johnnycheap.com Service.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit johnnycheap.com and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: Refers to those individuals who are employed by johnnycheap.com or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: Refers to the service provided by johnnycheap.com as described in the relative terms and on this platform.
  • Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: johnnycheap.com’s site, which can be accessed via this URL: johnnycheap.com
  • You: A person or entity that is registered with johnnycheap.com to use the Services.

Information We Collect

We collect information from you when you visit our Service, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name / Username
  • Email Addresses
  • Billing Addresses
  • Debit/Credit Card Numbers
  • Phone Numbers
  • Age
  • Password

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Location (GPS): Location data may help to locate a nearby store for product availability.
  • Phonebook (Contacts list): This permission allows us to connect with your contacts if you wish to use our referral features.
  • Camera: This permission allows you to take and upload pictures for reviews, profile pictures, and other service-related features.

How Do We Use Your Information?

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Improve, personalize, and expand our Service.
  • Understand and analyze how you use our Service.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
  • Process your transactions and manage your orders.
  • Send you text messages and push notifications.
  • Find and prevent fraud.
  • For compliance purposes, including enforcing our Terms of Service, or other legal rights.

When Does johnnycheap.com Use End User Information From Third Parties?

johnnycheap.com may collect End User Information necessary to provide the Service from third parties, which may include personal information such as names, email addresses, and other contact details provided by those third parties to johnnycheap.com as part of the Service.

When Does johnnycheap.com Use Customer Information From Third Parties?

We receive some information from third parties, such as analytics providers. These third parties may use cookies or similar technologies to collect information about your interactions with our Service or other websites, which they then provide to us. This information helps us to improve our Service and better understand our users.

Do We Share Your Information With Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the Service, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the Service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the Service in a shared location, and type of device used. They may aggregate information about our advertising and what you see on the Service and then provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government, law enforcement officials, or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our property and rights or the property and rights of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

Where and When Is Information Collected From Customers and End Users?

johnnycheap.com will collect personal information that you submit to us, such as when you register for the Service, make a purchase, or contact us. We may also receive personal information about you from third parties as described above.

Do We Use Cookies?

Yes, we use cookies and similar technologies on our website. For example, we use cookies to remember your preferences, to understand how our website is used, and to personalize your experience. You can control cookies through your browser settings, but disabling them may limit your use of certain features of our Service.

Your Consent

By using our Service, registering an account, or making a purchase, you consent to this Privacy Policy.

Links to Other Websites

This Privacy Policy applies only to the Service. The Service may contain links to other websites not operated or controlled by johnnycheap.com. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

We may use third-party advertising companies to serve ads when you visit the Service. These companies may use information about your visits to our Service and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services (“Third-Party Services”). You acknowledge and agree that johnnycheap.com shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. johnnycheap.com does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For individuals within the European Economic Area (EEA), you have the following data protection rights:

  • The right to access, update, or delete your personal information.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

California Residents

The California Consumer Privacy Act (CCPA) permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose how we respond to Do Not Track signals set in your browser. We do not currently respond to Do Not Track browser signals or mechanisms.

Tracking Technologies

  • Cookies: We use Cookies to enhance the performance and functionality of our Service but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
  • Sessions: We use “Sessions” to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.
  • Local Storage: Local Storage, sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why this data is collected, and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have over their personal data. The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breaches.

Individual Data Subject’s Rights – Data Access, Portability, and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted, DPA-compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve, and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here for you to answer any questions you might have about working with the API.

How We Protect Your Information

We have implemented security measures designed to protect your information from accidental loss and from unauthorized access, use, alteration, and disclosure. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.